3DS in conversion error AC15

[Anonymous]

Hi all, I originally posted this in the data exchange section and got no replies, so I'm trying again here...

I'm having trouble converting 3ds objects to GDL using the 3D STUDIO IN add-on. The converter is not bringing in any data, all it does to a converted object is create hotspots, otherwise the object is empty.
I used this tool about 6 months ago and it worked fine so I went back to that project file to try again with the same 3ds object i used back then and this time the conversion no longer works. The only thing that has changed since then and now is I've installed a hotfix or two.
I've reinstalled the 3D STUDIO IN add-on and reinstalled AC15 hotfix #4 but it's still not working.
I'm not sure what my archicad build number was the last time i successfully used the converter, but I would like to try it out on older builds, perhaps hotfix #3, is there a way to uninstall hotfixes or rollback to a previous build (reinstalling from disc is not an option at the moment)?

Thanks, Nick
Running AC15 AUS, latest build

[Anonymous]

Hello Nick,

For your information, 3DS-importer FIN version converts very
nicely the 3DS file you posted.

[Anonymous]

so clearly there's no problem with .3ds file itself if you could convert it in the FIN version.... so what am I doing wrong?!

I installed the new hotfix also, still no luck. Barry, I assume your AC version is AUS? And yours works, so it's not an AUS release issue... I don't get it.

Barry, have you tried a conversion on the latest AC15 build?

[Barry Kelly]

Yep, Aus version -latest build 4038.
Do you see this dialogue when you convert?
Does it show the same number of points and faces?
Barry.

[Anonymous]

yep, same number for both

[Anonymous]

...and the object actually has data in it? there's a 3d model and a 2d symbol?

[Barry Kelly]

Nick00R wrote:
...and the object actually has data in it? there's a 3d model and a 2d symbol?

Sure does - just as in the image Juha showed earlier.
Can't attach the file because it is too large.
Barry.

[Anonymous]

...and now I can't bring in a .skp file either. conversion completes but the resulting object has errors in both the 2d and 3d scripts.... what's wrong with my archicad!!!??