IFC not exporting from M1 Mac

[Sam_at_SDA]

Hi Everyone, 
I have an issue that I cannot figure out and I would love some help with. I think it is a driver problem, but I don't know how to fix it.  Is there a driver that can be downloaded for IFCs?  

Im working as the bim dude in an office with about 40 Archicad users, half of which cannot publish IFCs.   We can have multiple users in a teamwork file, and only half of them can publish from that file.  We are using Archicad 24 AUS on mac M1 chips.  I have set up the publisher sets so the IFC files go to the correct location on the server.  We are all using the same OS system and server address, so that shouldn't be an issue.  The Archicad and IFC files are not very big at all.  (AC is usually less than 1 GB, and the IFCs are usually about 80mb).   The translators themselves were messed up (deleted), and I have fixed these in the template. 

I would love some hints if anyone has some suggestions. 

Sam

[Karl Ottenstein · Accepted solution]

IFC export/publishing is handled by a standard add-on included in the installed package.  There is nothing more to download.  I've not seen this issue reported here by anyone else - so suggest you contact technical support.

[Sam_at_SDA]

Thank you Karl.