I'm assuming you have added a "Door" to a CadImage "Window". Yes?
See attached Screen shot:
EDIT: Be sure the Panel insert is set to "glass".
Marc Corney, Architect
Red Canoe Architecture, P. A.
Mac OS 10.15.7 (Catalina) //// Mac OS 14.5 (Sonoma)
Processor: 3.6 GHz 8-Core Intel Core i9 //// Apple M2 Max
Memory: 48 GB 2667 MHz DDR4 //// 32 GB
Graphics: Radeon Pro 580X 8GB //// 12C CPU, 30C GPU
ArchiCAD 25 (5010 USA Full) //// ArchiCAD 27 (4030 USA Full)