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Claudiu Serban
Enthusiast

Major visual lag in properties palette

The entire properties pallete lags like crazy, on both AC29 and AC30, tested on both macOS Tahoe and Golden Gate, on a M1 Max MBP and on a M4 Pro mac mini. I tested it even on a fresh AC30 installation, with the default template.

 

The more properties you have, the bigger the lag.

 

Uplodaded a video on a random hosting site.

https://savedly.net/f/62pcyfzn

 

The lag, as you can see, happens even when the palette opens.

AC 28 works perfectly, so something must have happened in the 28->29 time.

Sorry its a dupe of my beta forums post, but since thats over, i still want to elevate this somehow.

Archicad 28/29, macOS 26
5 Replies 5
Lee Hankins
Virtuoso

I've noticed the same behaviour.

Lee Hankins
ArchiCAD 4.5 - Archicad 29
macOS Tahoe (26.0)
Lili Nyiregyhazi
Graphisoft
Graphisoft

Hi Claudiu!

 

We're sorry you're experiencing this performance issue. Please contact your local partner or submit a technical support ticket at support.graphisoft.com so we can investigate the issue.

 

Thanks,

Lili

Claudiu Serban
Enthusiast

Thanks for your reply. Unfortunately there is no way to submit a technical ticket on the support site.

Do i really have to talk to my reseller? 😞

ClaudiuSerban_1-1792419058678.png

 

Archicad 28/29, macOS 26
Barry Kelly
Moderator

@Claudiu Serban wrote:

Thanks for your reply. Unfortunately there is no way to submit a technical ticket on the support site.

Do i really have to talk to my reseller? 😞


Yes, unfortunately that is the way it works for some regions.

I have asked the same question myself.

 

Barry.

One of the forum moderators.
Versions 6.5 to 27
i7-10700 @ 2.9Ghz, 32GB ram, GeForce RTX 2060 (6GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11
Lee Hankins
Virtuoso

I've contacted our local support. I'll update this thread once I receive feedback.

Lee Hankins
ArchiCAD 4.5 - Archicad 29
macOS Tahoe (26.0)

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