Dear Customers,
We would like to inform you that we recently experienced an issue affecting our licensing, AI Assistant and AI Visualizer services. The disruption was linked to a global outage on the Microsoft Azure platform. You can find more details about this incident on the official Microsoft Azure status page: .
As it appears, the problem has already been addressed, and most services are now operating normally.
We appreciate your understanding and patience while this issue was being resolved, and we thank you for your continued support. We will continue to closely monitor the service health and will promptly notify customers if any further issues arise.
Kind regards,
Customer Support
