Works fine here both WIN XP and mactel.
Was 11 the one that had a patch that must be installed in sequence (or something unique)? Perhaps they missed that step?
Erika
Architect, Consultant
MacBook Pro Retina, 15-inch Yosemite 2.8 GHz Intel Core i7 16 GB 1600 MHz DDR3
Mac OSX 10.11.1
AC5-18
Onuma System
"Implementing Successful Building Information Modeling"