ArchiCAD 16 crashing often

[Ugljesa Janjic]

I just installed the version 16 and am trying to work on an existing project. The program crashed at least 6 times today. Fortunately no work was lost, but this didn't use to ever happen with the version 15. It seems that it starts overworking when I go into a 3d view and then just collapses. I have 4GB or RAM on my machine. Could this be the problem? Should I re-install the program?

[Anonymous]

The Cigraph "hotfix" fixed all my AC16 problems... everything running smooth for now.!! Thanks Cigraph for pointing that out!! Architerra 3 was the culprit!!

[henrypootel]

Hi Everyone

Just want to take a moment here to ask everyone reading: if you have a problem that you think is being caused by the Cadimage Tools, please contact us about it - we stand by our products and we will do our best to help anybody asking for help.

You can make a new support ticket really easily by just emailing support@cadimagegroup.com - we will reply to you!

We don't, however, continually monitor this forum, so posting something here if you want help from us is not the best way to get it.

I'm sorry Zak that you weren't able to get any help from us - I'm not sure who you contacted for help, but it wasn't us. For future reference, please just email us at the address above.