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Installation & update
About program installation and update, hardware, operating systems, setup, etc.

Error 3164 on AC11

Not applicable
Hi

Got error "date-time"-3164 on AC11
Any hint?

/Sven-Erik Tiberg
4 REPLIES 4
Barry Kelly
Moderator
When does this error occur?
Starting Archicad, opening a file, viewing in 3d, selecting a certain object, etc.
Barry.
One of the forum moderators.
Versions 6.5 to 27
i7-10700 @ 2.9Ghz, 32GB ram, GeForce RTX 2060 (6GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11
Not applicable
AC11 exit w/o any messages after created appr. 15 elements in any type of building.
The "send error message" window to graphisoft are also blank.

We have two set of identical comuters appr. 50 of one model and appr. 20 of another model. The set's has the same setup of programs.

It's only one of the set that creates this error.
Not applicable
Hi.

The fault was that we had was an outdated graphic drivers.
We had installed with drivers from DELL's support site and updated with drivers from NVidia.

Working fine now.
/Sven-Erik Tiberg
Barry Kelly
Moderator
tibbe wrote:
Hi.

The fault was that we had outdated graphic drivers.
We had installed with drivers from DELL's support site and updated with drivers from NVidia.

Working fine now.
/Sven-Erik Tiberg
I'm glad you got it sorted.
I never would have guessed that one.
Barry.
One of the forum moderators.
Versions 6.5 to 27
i7-10700 @ 2.9Ghz, 32GB ram, GeForce RTX 2060 (6GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11