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resulaslibay
Contributor

Graphisoft Downloads Error

Hi Everyone,I cannot download the installation links of the archicade of the features downloaded from the website. I am getting this error even though my internet speed is normal. I request your help on the matter.


Ekran görüntüsü 2022-12-23 143239.jpg
Ekran görüntüsü 2022-12-23 150534.jpg
1 Solution

Accepted Solutions
Rubia Torres
Graphisoft
Graphisoft

Hi @resulaslibay,

Our web team has confirmed the download link is operating as expected, there is no issue.

Please try to download it again, perhaps from another network.
Best,

Rubia Torres

Community Expert | GRAPHISOFT SE
Need help refining your Archicad skills?
Check our Modeling knowledge base for the best workflow + tips&tricks!

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4 Replies 4
resulaslibay
Contributor
Rubia Torres
Graphisoft
Graphisoft

Hi @resulaslibay,

Our web team has confirmed the download link is operating as expected, there is no issue.

Please try to download it again, perhaps from another network.
Best,

Rubia Torres

Community Expert | GRAPHISOFT SE
Need help refining your Archicad skills?
Check our Modeling knowledge base for the best workflow + tips&tricks!

Anhvo
Participant

Hi,

 

I am having the exact same problem. I encountered this problem before, then I just used my phone's internet service to download instead of using wifi and it did solve the problem at that time. However, I have tried that this time and it does not help. It keeps showing this'

502 Bad Gateway


Microsoft-Azure-Application-Gateway/v2'

 

Can you please have a look?

 

Thank you,

Rubia Torres
Graphisoft
Graphisoft

Hi @Anhvo ,

Thanks for the report!

I couldn't reproduce the error on my end but our team is reviewing a similar issue reported yesterday. Could you please inform which Archicad version and language you tried to download?

Best regards,

Rubia Torres

Community Expert | GRAPHISOFT SE
Need help refining your Archicad skills?
Check our Modeling knowledge base for the best workflow + tips&tricks!

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