cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 
2024 Technology Preview Program

2024 Technology Preview Program:
Master powerful new features and shape the latest BIM-enabled innovations

Installation & update
About program installation and update, hardware, operating systems, setup, etc.
SOLVED!

Graphisoft Downloads Error

resulaslibay
Contributor

Hi Everyone,I cannot download the installation links of the archicade of the features downloaded from the website. I am getting this error even though my internet speed is normal. I request your help on the matter.


Ekran görüntüsü 2022-12-23 143239.jpg
Ekran görüntüsü 2022-12-23 150534.jpg
1 ACCEPTED SOLUTION

Accepted Solutions
Solution
Rubia Torres
Graphisoft
Graphisoft

Hi @resulaslibay,

Our web team has confirmed the download link is operating as expected, there is no issue.

Please try to download it again, perhaps from another network.
Best,

Rubia Torres

Community Specialist | GRAPHISOFT SE
Need help refining your Archicad skills?
Check our Modeling knowledge base for the best workflow + tips&tricks!

View solution in original post

4 REPLIES 4
Solution
Rubia Torres
Graphisoft
Graphisoft

Hi @resulaslibay,

Our web team has confirmed the download link is operating as expected, there is no issue.

Please try to download it again, perhaps from another network.
Best,

Rubia Torres

Community Specialist | GRAPHISOFT SE
Need help refining your Archicad skills?
Check our Modeling knowledge base for the best workflow + tips&tricks!

Hi,

 

I am having the exact same problem. I encountered this problem before, then I just used my phone's internet service to download instead of using wifi and it did solve the problem at that time. However, I have tried that this time and it does not help. It keeps showing this'

502 Bad Gateway


Microsoft-Azure-Application-Gateway/v2'

 

Can you please have a look?

 

Thank you,

Hi @Anhvo ,

Thanks for the report!

I couldn't reproduce the error on my end but our team is reviewing a similar issue reported yesterday. Could you please inform which Archicad version and language you tried to download?

Best regards,

Rubia Torres

Community Specialist | GRAPHISOFT SE
Need help refining your Archicad skills?
Check our Modeling knowledge base for the best workflow + tips&tricks!