When you say nobody responds... did you actually phone the number for Kuwait and nobody answered? or just hope that an email did not go into a spam folder?
(It is strange that BIMES in Dubai lists Automated Systems in Kuwait as their partner, but Automated Systems does not list ARCHICAD as a product that they sell or support. Perhaps @Minh Nguyen can look into this for you.)
One of the forum moderators AC 26 USA and earlier • macOS Ventura 13.6, MacBook Pro M2 Max 12CPU/30GPU cores, 32GB
After discussing with the Sales Manager, we think that it would be best if you could directly contact our Sales Manager. I hope you have received my Private Message by now. Please let me know if you need anything else!