2004-08-20 08:10 PM
2004-08-20 09:41 PM
2004-08-21 05:03 PM
2004-08-21 08:40 PM
StuartJames wrote:Our HP 500 recently 'went wrong', first occassionally having bouts of printing 2 inches, then cutting, then 2 more, then being fine after a power cycle. After a couple of months of that, it died with a bizarre system error. Googling it led to not much, nor did online HP support help.
HP's are cheap, and great until they go wrong.
2004-08-23 01:30 PM
Karl wrote:Next time (?) your HP printer decides to misbehave you might like to check out the HP online forums ... on occasion they have even been helpful!!
After a couple of months of that, it died with a bizarre system error. Googling it led to not much, nor did online HP support help.l
2004-08-23 02:29 PM
2004-08-26 08:40 PM
Stephen wrote:the 500 comes w/ a one year onsite warranty and can be extended to 5 years w/ various "care pack" options. not sure how much it costs but check out: http://www.hp.com/hps/carepack/print/cp_large.html
Thank you all for your input. We have been considering the HP 500, but are worried about service and support (as some of you mentioned).
2004-08-26 09:05 PM
2004-08-27 11:13 AM
aahatimo wrote:Hmmm... we have a HP10PS (A3 - 17x12") 6-cartridge printer (renderings & brochures) but have been waiting more than 12 months for HP to supply us with the (not-downloadable) windows XP drivers. UUuuuffff..... But here is Turkey, you're in Carolina.
hp drivers in general are another topic...
2004-08-27 01:36 PM
StuartJames wrote:Thanks for the advice.
IF you go with an HP do get an extended-super-fixes-everything-included service option.