Installation & update
About program installation and update, hardware, operating systems, setup, etc.

Unable to connect to License server

tonyfitz
Booster

I am trying to log in to the license manager tool to download a license from our pool but can't access the server.  I get to the screen where it shows available licenses, but then I cannot download them as I get the attached error message.

I have been away in the UK for a couple of days and did connect to a hotel wifi network for a brief period, would this potentially have caused a problem or is it a server problem at the GS end ?

I am using an HP Z Book running windows 10, accessing the Graphisoft ID through Chrome.


Screenshot 2022-04-22 133820.png
Tony Fitzpatrick
Head of BIM
www.aw2.fi

Co-Founder / CEO
www.the bimcrowd.com
1 REPLY 1
tonyfitz
Booster

And just like that after posting the message my next attempt to login actually worked...😁

Tony Fitzpatrick
Head of BIM
www.aw2.fi

Co-Founder / CEO
www.the bimcrowd.com