"Check for upates..." Graphisoft web site problem?

[Anonymous]

I recently had to re-instal archicad 9 because of a computer replacement. When setting up my new MAC I used a firewire transfer to bring over all of my data and applications. Arichicad crashed with high frequency (3-4 times per day) after this and I decided to uninstall and re-instal archicad to try and solve the problem. After reinstalling Archicad I went to the help menu to "check for updates" and Graphisofts web site indicated that my version was up to date (build 1812). Is there a problem with Graphisofts web site. Is there a physical address I can go to to get the patch update? I have searched the Graphisoft web site, but can only find downloads for version 8.1. Thanks for the help

[Anonymous]

Mike,
Try this link to Graphisoft US technical resources.
http://tr.graphisoftus.com/
Peter Devlin

[Karl Ottenstein]

Mike wrote:
After reinstalling Archicad I went to the help menu to "check for updates" and Graphisofts web site indicated that my version was up to date (build 1812). Is there a problem with Graphisofts web site.

I ran into the same problem with a client who was on 1812 last week, athough they were on XP.

Graphisoft definitely needs to resolve this, as all three clients who I visited had out-dated versions and the 'check for updates' was not going to help them realize this.

Peter's link is the workaround. But, typical users will never know they have a problem...

Karl

[Erika Epstein]

hmm,
I hit the link end of last week with and was told I was out of date and updated to build 2045 without a problem...

there is a build 2045, isn't there?

[__archiben]

Erika wrote:
there is a build 2045, isn't there?

there is and the update worked fine for me . . .

~/archiben