2022-10-26
10:54 PM
- last edited on
2023-05-24
09:37 AM
by
Rubia Torres
Hello, I tried to download the archiclub Italian object library, but every time I click on the link, I am asked to log in even if I am already logged. In the same page I can download the add-ons.
Is it because I am a student?
Thanks for the replies
2022-10-27 09:42 AM
Probably a web browser cookie problem. Try to open this site in a new "in private" browser window, log in with you Graphisoft ID and try again.
| Archicad 4.55 - 27
| HP Z840 | 2× E5-2643 v4 | 64 GB RAM | Quadro M5000 | Windows 10 Pro x64
| HP Z4 G4 | W-2245 | 64 GB RAM | RTX A4000 | Windows 11
2022-10-27 10:28 AM
I have the same problem even though I logged in with Graphisoft ID
2022-10-27 10:59 AM
I don't know how this works on ITA servise agreement, but this might also be a student license limitation problem. In this case you'd need to ask the ITA version representative.
| Archicad 4.55 - 27
| HP Z840 | 2× E5-2643 v4 | 64 GB RAM | Quadro M5000 | Windows 10 Pro x64
| HP Z4 G4 | W-2245 | 64 GB RAM | RTX A4000 | Windows 11
2022-10-27 11:02 AM
You will probably have to contact Graphisoft Italy support.
Maybe that library is only available for commercial license holders?
Only they will be able to tell you for sure.
Barry.
2022-10-27 11:24 AM
I wrote to Graphisoft Italia, as soon as I have news I will update you. Thanks for the replies
2022-10-27 03:23 PM
I have commercial license