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2022-11-15 02:38 PM - last edited on 2023-05-11 10:01 AM by Noemi Balogh
Hello,
Has anyone given a try of the "parking license" service?
Although they say it's available, I don't have that service on my managing account (company ID/subscriptions). Isn't it available worldwide?
here's the link with the description:
https://Graphisoft.com/forward
2022-11-15 02:50 PM
You may need to contact your local support / supplier to discuss what you want as there are cost involved.
2022-11-15 03:13 PM
The local support/supplier answer: is that they don't offer such a service.
Is this normal? Every local support has the option not to include all the Graphisoft services. I don't understand why I`m a forward customer but can't have all the benefits.
2022-11-15 03:29 PM
Dear Lucian,
The parking process is not digital. Please contact your local reseller, so he/she can explain you how to park your licenses and if you are already eligible for it.
2022-11-15 03:35 PM - edited 2022-11-15 03:37 PM
Alright, will speak with them again. I will leave a follow-up here.
But for a good to know case study: what can make me eligible or not?
2022-11-15 03:58 PM
Lucian, I'm sorry to hear that.
Could you please send me an email on isipahi@graphisoft.com, with some details about your license and who is your partner?
2022-11-16 11:03 AM
Parking is available from the 2nd year term, depending on the length of your contract.
2022-12-12 01:20 PM
I have spoken with them. It's a bit strange I can park my license only at the start of the ArchiCLUB / Forward Contract for a minimum of 12 months, so I can't park for 3 months and then activate it if need it.... useless. They only make 1-year contracts the "2nd-year term" that you say doesn't exist, again... stupid. This is my 4th year so far...
Very stupid service, I don't get the need for it if I can't park or reactivate for my own needs.