We value your input!
Please participate in Archicad 28 Home Screen and Tooltips/Quick Tutorials survey

Licensing
About all sorts of licenses, their management, Graphisoft ID, Graphisoft Store, License Manager Tool, etc.

Leaving the company, change the contract manager

peigenmann
Participant

I am leaving our company and I would like to assign the role of "Contract Manager" for our company to another employee. However, if I click on "leave the company" and confirm I get the error message "The given user is related to a Bimcloud tenant!". However, in our BIMCloud interface (BIMCloud as a service), I can't change the role either. How can we adjust these settings?

 

Operating system used: Mac Apple Silicon 14 Sonoma

1 REPLY 1
Norbert Kucsma
Graphisoft
Graphisoft

Hi peigenmann,

 

Please contact your local support and share your GSID with them, they will be able to help.

 

Kind regards,

Norbert Kucsma

Technical Support Engineer

Setup info provided by author