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Jurate Butkuviene
Participant

account been blocked

Mine Account been blocked. How need to sort out this problem 

11 Replies 11
Barry Kelly
Moderator

I assume you downloaded the software and applied for the license on MyAchicad website?

If so there should be a contact link there.

If not try this one and see what it gives you.

 

https://graphisoft.com/contact-us

 

If that does not work click on the 'Where to buy' link and choose your country.

 

BarryKelly_0-1707180512502.png

 

Barry.

One of the forum moderators.
Versions 6.5 to 27
i7-10700 @ 2.9Ghz, 32GB ram, GeForce RTX 2060 (6GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11
Joe Logiudice
Graphisoft Alumni
Graphisoft Alumni

Hi !

We're so sorry for any trouble you might be experiencing.

We'd love to help you out as soon as possible. Would you be able to send us an email at myarchicad@graphisoft.com, using the email address you registered with on myarchicad?

This will help us get to the bottom of the issue and find a solution for you.

Thank you for your patience and understanding.

Giovanni Logiudice

Educational Community Expert, Moderator

Certified GRAPHISOFT ARCHICAD BIM Manager

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