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Modeling
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AC 11: Missing PLP!!!

We have been using AC11 for a year-and-a-half, and this has just started happening in the past 2 weeks: we've had three PLP files gone missing! A user will be signed into a project and notice that the PLP is gone after trying to (unsuccessfully) perform a Send & Receive. I can only assume this has something to do with our network, but since I'm IT-challenged, I can't begin to figure out how this is happening. We do have contracted IT help, but in the meantime I'm wondering if anyone else has experienced this, as it's quite disturbing...
MacBook Pro Apple M2 Max, 96 GB of RAM
AC27 US (5003) on Mac OS Ventura 13.6.2
Started on AC4.0 in 91/92/93; full-time user since AC8.1 in 2004
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