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Gordana Radonic
Community Manager
Community Manager

Hello everyone! 

We are happy you joined our Graphisoft Community!

Bearing in mind that we freshly launched this platform, your feedback is crucial to keep improving our community.

Would you please share your impressions, comments, suggestions?

Gordana Radonić

Community Manager

134 REPLIES 134

O.K. Thanks. So if its 'Powered by Khoros' how do they get so many of these forum features wrong out of the box when working with a platform that does this for a living? Its like they have given it the 'Graphisoft touch' Like you say, maybe they will fix all these issues in time. 

Planworks Ltd
Residential Designer based in Tauranga, NZ
Archicad v9+
VR enthusiast.
Always wants more!

Matching the visual aesthetic of the forum to their article pages... No Wright here...

AC22-23 AUS 7000Help Those Help You - Add a Signature
Self-taught, bend it till it breaksCreating a Thread
Win11 | i9 10850K | 64GB | RX6600 Win10 | R5 2600 | 16GB | GTX1660

I have tried BBCodes, which did not work as well

Admin of BIM [Cloud] [SaaS] [Server] | AC 19-25 [Win&Mac Clients] | VM's
SeRohde
Booster

One Feature throws an error. Clicking one of the main forum sections and then "Options > Article Dashboard" throws an error.

I don't know if this has been already mentioned yet because searching this thread for keywords confused me and i didn't clicked all "load more" buttons.

 

2021-09-03-Dashboard.png2021-09-03-Dashboard_error.png

Admin of BIM [Cloud] [SaaS] [Server] | AC 19-25 [Win&Mac Clients] | VM's

@Karl Ottenstein wrote:


Please keep giving specific things for them to improve... and if the things that annoy you are already listed in other posts, please click "Like" for those posts.

 


It's frustrating when you get the feeling that GS themselves don't really know how the platform functions or even how they want it to function. It is great that they are working to strengthen the interaction with users but I can't really see why they so obviously had to rusch the launch of a new platform. 

 

A case in point. They ask for feedback on the new platform but don't provide a proper channel for it nor seem to interact with it or any question (no posts made by admins/manegers since launch).

 

As it is now the feedbacks comes as replies to this individual post made in an rather nondescript forum which manifests many of the issues that users want to give feed back on (edless scrolling, not being able to see your likes, confusing tags, etc).

 

Why isn't there a separate forum for the feedback (as I've already suggested elsewhere)? Given the state-of-the-art platform its should be no problem to set that up quickly when the need for it realised. Right?

Hi Ling, 

 

I see your point. We are sorting all the feedback, there are lots of questions at the moment, so I will get back to you with the answer soon. Thanks for explaining it well and for your patience.

Gordana Radonić

Community Manager

Hi, We've changed this setting to allow longer visit time. Can you please let me know if you still experience the same?

 

Thanks for reporting!

Gordana Radonić

Community Manager

It's a cool idea! I see from other posts as well that we need to improve the preview of long threads. Thanks for sharing!

Gordana Radonić

Community Manager

Hi Mats! nice to see you here 🙂 

That's another good idea for long threads that we definitely need to improve, thanks for sharing!

Gordana Radonić

Community Manager

Hi DGSketcher, this connects well to your previous suggestion, will check that...

Gordana Radonić

Community Manager