2020-01-07 07:59 PM - last edited on 2023-05-11 11:05 AM by Noemi Balogh
2020-05-20 09:08 AM
Edoardo wrote:
Hi! I tried your test and it worked (the wall was built).
The live connection is still not working thought...
I am working on a MacBook Pro late 2016 running MacOS Mojave 10.14.6.
I am using ARCHICAD 23 with an Educational license updated to the last built and just download and installed Archicad-Grassohopper-Connection 23-INT-4006-1.0
Also, yes, I have installed Rhino 5 too, but I installed it only after I found out I couldn't use Rhino 6.
Any idea?
Please, find a solution soon! Thank you!
EDIT:
I just installed Archicad 23 (latest), Rhino 6 (latest) and the connector (latest) on my wife's MacBook Pro witch is exactly the same as mine and it does work... I am baffled... Why on earth is this not working on my machine??
Edoardo wrote:
Hi! Thank you for answering.
No, I'm not using Catalina. I still have Mojave v. 10.14.6.
I'm using the plug-in with Rhino 5, but it crashes all the times making it basically useless.
I've also installed the newest version of Grasshopper-ARCHICAD-Connection 23-INT-4006-1.0 hoping it would fix the issue, but it doesn't.
Please help! Thank you!
Minh Nguyen
Technical Support Engineer
GRAPHISOFT
2020-05-20 09:23 AM
mnguyen wrote:Hi! Thank you for the quick reply.
Edoardo wrote:
Hi! I tried your test and it worked (the wall was built).
The live connection is still not working thought...
I am working on a MacBook Pro late 2016 running MacOS Mojave 10.14.6.
I am using ARCHICAD 23 with an Educational license updated to the last built and just download and installed Archicad-Grassohopper-Connection 23-INT-4006-1.0
Also, yes, I have installed Rhino 5 too, but I installed it only after I found out I couldn't use Rhino 6.
Any idea?
Please, find a solution soon! Thank you!
EDIT:
I just installed Archicad 23 (latest), Rhino 6 (latest) and the connector (latest) on my wife's MacBook Pro witch is exactly the same as mine and it does work... I am baffled... Why on earth is this not working on my machine??Edoardo wrote:
Hi! Thank you for answering.
No, I'm not using Catalina. I still have Mojave v. 10.14.6.
I'm using the plug-in with Rhino 5, but it crashes all the times making it basically useless.
I've also installed the newest version of Grasshopper-ARCHICAD-Connection 23-INT-4006-1.0 hoping it would fix the issue, but it doesn't.
Please help! Thank you!
Hi Edoardo,
Thank you for your question and I am sorry about the issue!
Let me cross-posted your post from the other thread and answer them here:
First, which issue are you having exactly? Does Grasshopper or ARCHICAD crash when establishing the connection, or they cannot even establish the connection at all?
Furthermore, we need to make sure that only one GH-AC Live Connection add-on is installed in order to establish the connection properly.
The quickest way to check this is to create a new user account on your Macbook Pro. Log in to this account, and start ARCHICAD 23 and Rhino 6 at least once to make sure they work properly. After that, please install the GHAC Live Connection add-on and see if this works!
Looking forward to hearing from you soon!
Best regards,
Minh
2020-05-20 09:28 AM
Minh Nguyen
Technical Support Engineer
GRAPHISOFT
2020-05-20 08:05 PM
mnguyen wrote:Update:
Thank you for the clarification! I only use Grasshopper since Rhino 6, so I don’t know how unstable Rhino 5 was.
With different accounts in one macOS machine, although they share the same softwares, the add-on is installed for each user account only, meaning for a new account, you’ll have to install the add-on again, as it is placed inside Users folder, not Applications folder.
Anyway, let me know how it works for you!
Best regards,
Minh
2020-05-20 09:15 PM
2020-05-20 09:51 PM
Minh Nguyen
Technical Support Engineer
GRAPHISOFT
2020-05-20 10:56 PM
2020-05-26 02:59 PM
Minh Nguyen
Technical Support Engineer
GRAPHISOFT
2020-05-26 04:47 PM
mnguyen wrote:I'm happy you found the bug. Hope my tests helped even if just slightly.
Hi Edoardo,
After some discussion with the developer, I was informed that the communication between ARCHICAD and Grasshopper was established on localhost which sometimes cannot be resolved or it takes about 60-70 seconds. The solution was to change the localhost to a fix IP (127.0.0.1). This fix will arrive with the second update of ARCHICAD 23 (50xx), which will arrive very soon! Until then, I can only suggest using Rhino 5 at the moment.
Once again, I am very sorry for the inconvenience caused by the defect! Let me know if there is anything I can help in this case!
Thank you very much!
Best regards,
Minh
2020-05-27 10:38 AM
Minh Nguyen
Technical Support Engineer
GRAPHISOFT