Finally, here's the New User dialog after we've added those fields and populated things.
Notice the flyout to disable the account.
There is also an open folder button under the gray silhouette that allows a photo of the user to be included.
The BIM Server itself will send an email to the new user with the password that you create, if you have the checkbox at the top checked. Also, any of this information can be viewed for an active user joined to a project - so besides being able to IM someone from within AC, you can quickly pull up their other contact information if you need to phone them, etc.
One of the forum moderators
AC 28 USA and earlier • macOS Sonoma 14.7.1, MacBook Pro M2 Max 12CPU/30GPU cores, 32GB