Can't open downloaded bimcloud snapshot even though I have permissions

[Stefan Videnov]

Hi, I can't open a downloaded bimcloud snapshot. I have the permissions I am getting the following error message.

What could be the issue?

I'm using bimcloud basic and ac26

[Barry Kelly]

Wrong image attached?

Barry.

[Stefan Videnov]

Yes! Thanks for the tip! This is the error i'm getting.  Are snapshots supposed to be just openable with Archicad? I do have permissions and I am logged in as my BIM user when opening this.

[Noemi Balogh]

BIMProject files are not readable in Archicad, but in BIMcloud. You can only open the PLN snapshots directly in Archicad. In your case you need a BIMcloud which can open Archicad 26 projects (BIMcloud Basic locked to Archicad 26 or SaaS or paid BIMcloud). You can import them on the BIMcloud Manager's interface and then join to the project the same way as you do to any other Teamwork project.

[Stefan Videnov]

Sorry I don't fully understand your comment. Aren't your first 2 sentences mutually exclusieve? 
So the only way to open a snapshot is through the BIMcloud and they can't be opened directly with archicad w/o BIMcloud?

[Noemi Balogh · Accepted solution]

We can see a BIMProject file on your screenshot. It can't be opened directly in Archicad. 

There are two types of snapshots available on BIMcloud:

1. Teamwork project snapshots > BIMProject extension, see above sentence.
2. PLN snapshot > It is a regular PLN file you can also save from Archicad, this is what you can open directly there.