Dimensions Display Inconsistently Among Teamwork Users

[Oleksandra Vakariuk]

Affected versions: Archicad 23, Archicad 24, Archicad 25

Issue

After Receiving operations, dimensions may disappear or appear incorrectly for some users.

• Associative and Static Dimensions may disappear.
• Dimensions containing both Associative and Static nodes may disappear or appear incorrectly (stretch, break into pieces, etc.).

• 

  Dimensions display correctly for the user who created them

• 

  Dimensions display incorrectly for other users

Reason

Starting from Archicad 23, Receive operations will not update dimensions when a Layout tab is open.

Workaround

Close all Layout tabs before receiving changes, and place focus on a Viewpoint/View tab.

If dimensions are out of sync with the central project, that is, they do not appear correctly, it is possible that one of these options might help:

• Undoing a simple change to an Element that has an incorrect dimension.
• Rebuilding & Regenerating the view (View > Refresh > Rebuild while pressing the Alt key).

Otherwise, you will need to perform one of the following after sending in your changes:

• Clear Local Cache via Teamwork > Project > Local Data Manager (fixes all affected projects).
• Reload Project from Server.
• Leave and Join Teamwork Project.

Fix

The issue was fixed in Archicad 25 Update 4 and Archicad 26.

Please note that if you update to Archicad 25 Update 4 or newer, the issue will no longer affect newly placed dimensions, but the already-placed dimensions will remain out of sync. In this case, you still need to clear the Local Cache to make sure all elements are correct. Upgrading to Archicad 26 fixes existing dimensions as well, so no need for any further actions.