My server disappears from my Archicad Manager

[Anonymous]

Hello, Iam usign BimCloud Basic 23, with Archicad 23 3003 teamwork with hamachi.

Its third time that in the bimcloud manager the server disappear from nothing and i cant restore it.
The only solution that works for me its to re-install everything.

Anyone knows if its a common bug? or if its something in my configuration.

Thanks

[Noemi Balogh]

Hello,

Sorry to read about your issue - it is not normal at all that your BIMcloud Server is frequently disappearing.

Instead of reinstall, I suggest this article: https://helpcenter.graphisoft.com/knowledgebase/86871/

Which BIMcloud version do you use? When the Server disappears, is it only in Archicad or you see the same on the Manager interface and within the tray icon?

Noémi