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License outage
Dear Customers, We are facing with an outage in our services in Azure. You may experience issues with the Azure-based functions, like licensing, BIMcloud SaaS, Learn Portal. We are working hard on this issue to make it fixed as soon as possible. Thank you for your patience.
Teamwork & BIMcloud
About Teamwork, BIMcloud, BIMcloud Basic, BIMcloud Software as a Service, network settings, etc.

launching EcoDesigner in Teamwork

Paul Adams
Contributor
I am working on the Project V V V (Virtual Visible Views) project and have not been able to get EcoDesigner even launched. See the error message on the attached screen shot.

I had the team leader give me full permission, and I still get the error message.

What do I do next?

Error message 2011-05-19.png
Paul Adams, AIA, LEED AP



AC17

iMac, 4G RAM

MacBook Pro, 2G RAM
11 REPLIES 11
Marton Kiss
Graphisoft
Graphisoft
Paul, Michael,

we've fixed the support mailt, so from now you can reach us - sorry for this trouble. Also I have tested ECO with the project, worked well, I have the same user rights as you. Try it, and if anything fails, let us know.

Regards,
Marton
Marton Kiss
VP, Product Success
GRAPHISOFT
Michael
Contributor
Many thanks Marton.....

Paul wil be trying the EcoDesigner......
Michael |:-)
AC 4.5 - 19 Build 3003 Full USA
Mac OSX 10.10

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