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Archicad installators to contain latest update/hotfix as well

Karel Landa
Graphisoft Partner
Graphisoft Partner

As a person working on techsupport, this is a common issue with many new users who install Archicad and call with a problem that is already fixed in hotfix/update.

 

Most users are then confused that their installation is out of date.
My wish is that archicad installator contains latest hotfix already.

3 Comments
Karel Landa
Graphisoft Partner
Graphisoft Partner

I would like to add a comment to this wish.

In retrospective, I understand why it is this way (eg. so that you can go backwards to last version supported on OS version).
What could be done is just to add a footnote on the download page with saying "don't check updates".

 

Although Archicad from v.28 has automatic updates inside, on Windows there are still problems (error code 60).

Lingwisyer
Guru

More like go backwards because the update broke something... Goodies also require the base installation prior to and updates.

 

I think the solution is with the downloads page where you have a "typical" download option that downloads an installer that includes AC, goodies and the latest updates for AC and the library and executes as a single package. Then for everyone that requires it, you have a "custom" download that downloads individual installers for each selected package.

 

Alternatively, the "typical" download option could be along the lines of the Autodesk installers were the installer does not actually contain the program installations but downloads a "customisable downloader" in which you select the parts you want that it will then download and install. Offline installers should still be available in this case, in which case you would download the individual installers as you currently do.

 

 

Ling.

Karel Landa
Graphisoft Partner
Graphisoft Partner

@Lingwisyer That would seem like the best thing to do 💁‍♂️

Status
Submitted

with 4 Votes

Wish details