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2023-11-30 02:10 PM
Hi
I followed the instructions and installed the AI Visualizer on MacBook M2, but wen i start Archicad 26 there is no AI Visualizer in my Palettes.
Please help and thank you in advance
2023-12-01 11:09 AM
Hi lui_02,
Thanks for the question.
The AI Visualizer Add-on is compatible with Archicad 27 only.
Sorry for the inconvenience.
Kind regards,
Technical Support Engineer
2023-12-05 05:22 PM
Hi Norbert Kucsma,
Thank you for reply.
I updated Archicad to 27 version and reinstalled AI Visualizer but there is still the same problem. no AI Visualizer in my Palettes. What else should i do ? If that matters, i installed Archicad 27 Russian ver.
2023-12-06 12:40 PM
Hi lui_02,
The language version does not affect the Add-on.
Can you please reinstall the add-on following the steps in the installation guide?
Do you see the Add-on in the Add-on Manager inside Archicad 27?
Thanks,
Technical Support Engineer
2023-12-07 06:36 PM
Hi Norbert Kucsma.
I reinstalled everything as said in the guid but nothing changed.
2023-12-08 01:46 PM
Hi lui_02,
Thanks for the screenshots.
Please remove the 'Add-on' folder shown in the second picture and drag/copy the AppleSiliconMac/Add-Ons/Extras folder from the package to the Archicad 27/Add-ons (Russian equivalent) folder.
Do you see the Add-on in the Add-on Manager inside Archicad 27?
Please share a screenshot of where you pasted the Add-on folder including the full location.
Kind regards,
Technical Support Engineer
2023-12-09 01:07 PM
Hi Norbert Kucsma,
Is it now in the right place ?