2023-11-30 11:59 AM - last edited on 2023-11-30 12:30 PM by Noemi Balogh
import ai visualizer add-on, error message: the add on is to old for AC27 ?!?
Solved! Go to Solution.
2023-11-30 02:04 PM
Hi archiweb,
Thanks for the screenshot.
The downloaded file might be damaged, please download it again and copy the new Add-on folder from the package. Please pay attention to copying the folder for the correct platform (Intel/Apple Silicon).
Which Archicad build are you using exactly? You can check it in the Help, About Archicad menu.
Thank you,
Technical Support Engineer
2023-11-30 03:36 PM
archicad 27, version 4030, on mac studio m1 max, ventura 13.6.1, and yes after the new download and reinstalling of the add-on, it works, thanks