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About BIMx (mobile, web and desktop), connection to BIMcloud, and related technical questions.
SOLVED!

BIMx not updating the website model

Hello,

I noticed a strange behaviour when updating my model on the BIMx Model transfer site.
I set-up my publisher to upload the model and also save a local copy.
The local copy is updating fine but the web model is not updating at all. After I receive the mail notification, the model is still an old one. I deleted the model, re-published (with the same name) and still the old version appears. I tried to drag and drop the model, no success. The timestamp of the upload is wrong.

Did anyone notice this?
arch. ernest atanasiu
AC 10-26 INT/GER/FR on Win 10/ Win 11
1 ACCEPTED SOLUTION

Accepted Solutions
Solution
Roland Szabo
Graphisoft
Graphisoft
Hi uisanata,

It was most probably caused by a server-related glitch that we fixed on Friday shortly after your post. Please let us know if the issue occurs again.

Kind regards,
Roland
Roland Szabo
BIMx Product Manager

View solution in original post

2 REPLIES 2
Solution
Roland Szabo
Graphisoft
Graphisoft
Hi uisanata,

It was most probably caused by a server-related glitch that we fixed on Friday shortly after your post. Please let us know if the issue occurs again.

Kind regards,
Roland
Roland Szabo
BIMx Product Manager
It's working now, thank you.

I will post again if this happens.
arch. ernest atanasiu
AC 10-26 INT/GER/FR on Win 10/ Win 11