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About BIMx (mobile, web and desktop), connection to BIMcloud, and related technical questions.

BIMx on iOS 15/ iphone 13 Pro - VR display issue

Jody S Keppers
Booster

I just tried out BIMx on my new iPhone 13 Pro (512GB, iOS 15). I'm having a problem in VR mode. The binocular view isn't taking up the whole screen, as shown in the attached screenshot. It's only about 80% of full size, so it doesn't work properly with Google Cardboard viewers. I have tried deleting and reloading BIMx, updating iOS, and shutting down and restarting the phone with no improvement. 

 

Is anyone else having this same problem? 

(BIMx VR worked fine on my previous phone, an iPhone XR w/128 GB & iOS 14)

 

IMG_0016.PNG

Keppers Design Architecture



AC 23, 24, 25, 26

Mac Studio 2022, 64GB, 8TB SSD, Ventura

MacBook Pro (15 inch 2019), 32GB, 1 TB SSD, Venturar

iMac 27" retina display (late 2015), 16 GB, 2TB hybrid drive, Monterey
2 REPLIES 2

Norbert Kucsma
Graphisoft
Graphisoft

Hi,

 

I’m sorry to hear about the issue and thank you for highlighting it. I’ve entered this phenomenon as a bug to our error-system and we will fix it in the future. By default Cog-›"Switch Cardboard viewer" and then reading the QR code with camera should help, but not this time I'm afraid.

 

Apologies for the inconvenience.

 

Kind regs,

Norbert Kucsma

 

Technical Support Engineer, Technical Support Team
GRAPHISOFT SE, Budapest

 

 

Norbert Kucsma

Technical Support Engineer

FYI, Apple seems to have fixed the problem with iOS 15.0.1.

 

Yay!

Keppers Design Architecture



AC 23, 24, 25, 26

Mac Studio 2022, 64GB, 8TB SSD, Ventura

MacBook Pro (15 inch 2019), 32GB, 1 TB SSD, Venturar

iMac 27" retina display (late 2015), 16 GB, 2TB hybrid drive, Monterey

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