BIMx
About BIMx (mobile, web and desktop), connection to BIMcloud, and related technical questions.

Desktop Viewer on Windows Installation Error

Anonymous
Not applicable
Hello, can you please help me with my installation challenge of BIMx Desktop View on my PC. I receive the following error message when trying to install...

I have updated windows to the current version. Attached is the machine specs

If you could help with this I would be grateful

Regards

Bill
3 REPLIES 3
vistasp
Advisor
Welcome to the forum, Bill.

Your system is certainly not out of date!

Was this BIMx installer a part of an overall ARCHICAD installation (what version?) or was it stand-alone?

Have you tried downloading afresh?
= v i s t a s p =
bT Square Peg
https://archicadstuff.blogspot.com
https://www.btsquarepeg.com
| AC 9-27 INT | Win11 | Ryzen 5700 | 32 GB | RTX 3050 |
Anonymous
Not applicable
vistasp wrote:
Welcome to the forum, Bill.

Your system is certainly not out of date!

Was this BIMx installer a part of an overall ARCHICAD installation (what version?) or was it stand-alone?

Have you tried downloading afresh?
Thanks for the reply... I have tried downloading and installing again several times with no luck.
I downloaded from this link on the Graphisoft web site...

http://dl.graphisoft.com/ftp/techsupport/downloads/BIMx/BIMx-2018.2.1534-1.3.exe

Just tried it again - no success!!!

Thanks again for your help.
Bill
Daniel Kovacs
Graphisoft Alumni
Graphisoft Alumni
Hello Bill,

I have seen this error message before, but every time the solution was something different... 😕
These are the things definitely worth trying:
  • Make sure nothing else is running while you install. Other processes running in the background (especially anti-virus softwares) can interrupt the installation.
  • Check out the suggestions in this other Topic about a similar issue.
  • There's also a Help Center Article explaining one of the possible causes.
Let me know if any of the suggestions worked.

Regards,
Daniel Alexander Kovacs

Professional Services Consultant

GRAPHISOFT



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