BIMx
About BIMx (mobile, web and desktop), connection to BIMcloud, and related technical questions.

problem with BimX

Anonymous
Not applicable
hey everyone,


after i had installed the ArchiCAD 17, the add on manager in Archicad tells me there is an 'error while checking the environment' for BimX. And so the add-on doesnt work... i don't have options to save model from 3D window for BimX

Can anyone help??


Thanks!
10 REPLIES 10
Katalin Takacs
Graphisoft Alumni
Graphisoft Alumni
Dear Nebojsa,

Probably the BIMx Add-On is not properly installed on your computer, so we need more details to investigate the issue further.
Do you use a full or a trial version of ArchiCAD 17? Which language version of ArchiCAD do you have? Could you please attach a screenshot about the Add-On Manager that shows the Add-On info as well?

I am waiting for your response.
Best regards,
Katalin Takacs
Anonymous
Not applicable
ArchiCAD 17 (3013) INT

Thanks
Steven Szennai
Graphisoft
Graphisoft
Hi,

Could you please check if there's a BIMx_Export_Log.txt file in your Documents folder (e.g. C:\Users\username\Documents)?
If yes, please attach it.
Steven Szennai
Senior Software Engineer, System Environment Team
Graphisoft SE, Budapest
Anonymous
Not applicable
//BIMx
//Copyright 2002-2012 Graphisoft SE All rights reserved
//Wed Jul 17 17:36:36 2013

//0.000 InitCore
Program directory is 'C:\Program Files\Graphisoft\ArchiCAD 17\Add-Ons\BIMx\'
Incoming path is 'C:\Program Files\Graphisoft\ArchiCAD 17\Add-Ons\BIMx\BIMx.apx'

//0.000 Shutdown
Shutting down core
Katalin Takacs
Graphisoft Alumni
Graphisoft Alumni
Dear Nebojsa,

Thank you for the information and cooperation. I hope after implementing our suggestion this issue will be solved.
If we can be of any further assistance, please let us know.

Best regards,
Katalin Takacs
Anonymous
Not applicable
Nebojsa wrote:
//BIMx
//Copyright 2002-2012 Graphisoft SE All rights reserved
//Wed Jul 17 17:36:36 2013

//0.000 InitCore
Program directory is 'C:\Program Files\Graphisoft\ArchiCAD 17\Add-Ons\BIMx\'
Incoming path is 'C:\Program Files\Graphisoft\ArchiCAD 17\Add-Ons\BIMx\BIMx.apx'

//0.000 Shutdown
Shutting down core
Hi Nebojsa,

I'm having the same problem -- what was the solution proposed by Graphisoft to you? Did it help? Google finds nothing on this matter...
Katalin Takacs
Graphisoft Alumni
Graphisoft Alumni
GRAPHISOFT BIMx desktop can be run from ArchiCAD 17 with a valid license only.
You can find further info about BIMx support here: http://www.graphisoft.com/bimx/
Katalin Takacs
Anonymous
Not applicable
Same problem here


I'm having the same problem -- what was the solution proposed by Graphisoft to you? Did it help? Google finds nothing on this matter...
Anonymous
Not applicable
I have the same problem. Could you please help me?

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