AC26 freezes when trying to import schemas configuration files

[Huaralsheep]

Archicad 26 freezes in the window "Import Scheme" (XML files) such as: Tool Schemes, Workspace Schemes, Command Layout Schemes, forcing me to close AC26.

[Benjamin Dani]

Hello,

Thank you for sharing your experience and I'm sorry to hear about the issue!

Were the schemes created in an earlier Archicad version?

If yes I would suggest trying the following method and see if it solves the issue.

The workflow to convert XML schemas between versions is to:
- open a plan in the version where the scheme was created
- import the scheme
- save the file
- open the file in the required Archicad version
- export the schemes.

I hope this helps you deal with the problem. 
If it is not relevant I advise reaching out to your local support with a detail description about the issue.

Kind regards,

[Huaralsheep]

Thanks for answering, the problem arises when I press the "import" button, it freezes, I don't even have a chance to search the folders on my PC. I will contact the local technical service. Thanks.