Collaboration with other software
About model and data exchange with 3rd party solutions: Revit, Solibri, dRofus, Bluebeam, structural analysis solutions, and IFC, BCF and DXF/DWG-based exchange, etc.

Where is Fabrizio and Cigraph?!

Anonymous
Not applicable
Hi, I have been trying to get some answers (techsupport) on Cigraph products (ArchiStari,...) but have not been able to get emails backs for about a month from Fabrizio, they use to be very reliable. Does anyone know what is happening?
Thanks,
Joseph
5 REPLIES 5
Anonymous
Not applicable
I did get an reply from him on the 18th..
Anonymous
Not applicable
Rashid wrote:
I did get an reply from him on the 18th..
Thanks for info, that is about 10 days ago!!
Any other one?
Thanks,
Joseph
Fabrizio Diodati
Graphisoft Alumni
Graphisoft Alumni
Here I am,

we had some trouble with our mail server. Now anything should work fine.
Please send me again your requests.
Really sorry for the trouble, let me apologize for it...

Friendly
Fabrizio
Fabrizio Diodati
Graphisoft Italy Srl | Via Rossignago 2/A Spinea Venezia 30038 Italy
Fabrizio Diodati
Graphisoft Alumni
Graphisoft Alumni
Joseph,

yesterday I got your e-mail and I immediately replied you but I'm continuing to get the same error message:

"- These recipients of your message have been processed by the mail server:
jharouni@sbcglobal.net; Failed; 4.4.7 (delivery time expired)"

Could you be so kind to tell me if you got or not my reply?

Thank you
very much
friendly

Fabrizio
Fabrizio Diodati
Graphisoft Italy Srl | Via Rossignago 2/A Spinea Venezia 30038 Italy
Anonymous
Not applicable
Fabrizio wrote:
Joseph,

yesterday I got your e-mail and I immediately replied you but I'm continuing to get the same error message:

"- These recipients of your message have been processed by the mail server:
jharouni@sbcglobal.net; Failed; 4.4.7 (delivery time expired)"

Could you be so kind to tell me if you got or not my reply?

Thank you
very much
friendly

Fabrizio

No, I have not, I am getting all my other e-mails including from ArchiTalk! Is the problem from your side or maybe mine!!??
Thanks,
Joseph