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Point Cloud - Troubleshooting Guide

Akos Karoczkai
Graphisoft
Graphisoft

Huge Point Clouds can't be opened in ARCHICAD

Affected version: 19 and later | Severity: workaround applicable | ID: 191641 Issue Importing Point Clouds that result in a .lcf file larger than 4GB cannot be done because of the limitation of the .lcf extension. Importing such large files will freeze the import process. Solution Ask the provider of the Point Cloud file to reduce the resolution of the Point Cloud model (fewer points) or spli it into smaller parts.

Point Clouds are not displayed or displayed incorrectly in 2D/3D on Mac

Affected version: 19 and later | Severity: workaround applicable | ID: 178158 Issue Imported Point Clouds are not visible in 2D/3D or are displayed in black in floorplans/sections/elevations/3D in case of some Video Cards (e.g. Intel HD 3000 and 4000, Intel Iris Pro) Solution Turn off the 2D and 3D Antialiasing in the Options - Work Environment - Advanced Redraw Options
wp-content_uploads_2015_04_Antialias.png

Zoom problem on Floor Plan on Mac

Affected version: 19 and later | Severity: workaround applicable | ID: 182172 devTT139770 Issue In some cases the display of a Point cloud on Floor Plan can be blurred
wp-content_uploads_2015_04_zoom-problem-pointcloud.png
Solution Rebuild or navigate (pan or zoom-in/out) the view. In certain cases, zoom-out will refresh the floor plan.

Good to know

It is not possible to place a Point Cloud via certain remote desktop applications

Issue It is not possible to place/display a Point Cloud via remote desktop applications which does not support OpenGL 2.0. Already placed Point Clouds are also not visible on floor plan/section-elevation/3D,  if the ARCHICAD file is opened via non-OpenGL compatible remote desktop application. Solution Place the Point Cloud locally or use remote desktop application which supports OpenGL 2.0.

Floor plan display range

Issue In some cases the Point Cloud is not visible on floor plan, even though it was imported to the Origin. The Point Cloud object is out of the floor plan cut plane display zone
wp-content_uploads_2015_04_Point-cloud-Floor-plan-display-e1430230765971.png
Solution The floor plan cut plane display zone can be overridden in the Point Cloud’s settings dialog.

Limitations

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