BIM Coordinator Program (INT) April 22, 2024
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Archicad C++ API
About Archicad add-on development using the C++ API.

Quality of Developer Support

Tomasz Marek
Beginner
A month ago I have send my first e-mail to developer-registration a request for a pro-forma invoice for Archicad developer license and one year support. After two weeks of patient waiting for a response and receiving none, I have chosen a different route. A new e-mail went to DeveloperSupport this time - still no response. I have sent a third one about a week ago... still no luck.

What is the best way to get it touch with someone in the Graphisoft to supply me with the Dev/NFR license? I have already my Id, access to SDK etc. I wish this post would attract someone's attention.

In your experience, is the Developer Support worth spending those 500 euro? What is a typical response time for a question regarding Archicad API? I guess the paid support is provided solely by e-mails, right?
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