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pdf's print too light

Anonymous
Not applicable
Don't know if this is a question for this forum but here goes:
When I print from ArchiCAD on my Designjet 500 in the office my pen weights are set perfectly. If I print pdf's the pen weights are perfect. However, when I take the pdf's to the local print shop the line weights always print too light. The print shop doesn't know how to fix this and I am frustrated because my construction drawing sets are too light to read. How can I work around this problem? Thanks always for this forum's help!
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