Archicad 28 Upgrade Training not working

[claudio_pia]

Following link it appears me the attached page.

Thanks.

[Akos Karoczkai · Accepted solution]

Hi @claudio_pia ,
If you clear the cache and cookies of your browser this issue should disappear and you should be able to access the Learn Portal and the Upgrade Training.

In case this does not solve the problem, please reach out to us at learn@graphisoft.com and we'll help you solve the issue.

Best regards,
Akos Karoczkai
Senior Manager, Content and Team Operations, Learning Excellence and Innovation, Customer Success

[Francois_MCD]

@Akos Karoczkai & @claudio_pia on my side this have been a long time problem.

The only way I can get into the Learn site is via Incognito mode. It does not matter what browser I use (Chrome, Firefox - I don't use MS Edge). Clearing the cache & cookies of your browser makes no difference. I tried on my Windows 10 PC & my Windows 11 laptop. Incognito mode is the only way. It's super annoying but it's no use spending more time trying to fix or force it.