Installation & update
About program installation and update, hardware, operating systems, setup, etc.

AC 22 Licenses not even showing up for use!

Not applicable
Despite having two shared software licenses, they suddenly vanished from being available for download (they are not on our devices) - so we can't work basically! Anyone else having this problem? Thank you, Daniel
Minh Nguyen
Graphisoft Alumni
Graphisoft Alumni
Hello Daniel,

Thank you for posting here and I am sorry for the experience!

As I checked with the database, it seems like the license is working well now. I'm wondering if you need any help with this issue? Thank you very much!

Best regards,

Minh Nguyen
Technical Support Engineer

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