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AC13 Loaded Successfully NOT...

DaveOlufs
Participant
I went through the process of downloading the upgrade version of AC13 from my current AC12. 13 is not recognizing my hardware protection key which it was suppose to do during the download.

I can still open my AC12 files but get the attached message trying to launch AC13. Please advise.

Picture 1.png
Dave Olufs
Just 4 Measure, Ltd

iMac Pro 3.2GHz Quad, 32GB, OSX 10.13.6, AC-5, 6, 6.5, 7, stopped for a few years--started again with 12 thru 17, 18 or 19 didn't work, then 20, 21, now skipped to 23. Started in 1976 hand-drafting ink on mylar...
10 REPLIES 10
DaveOlufs
Participant
Thanks for the advice...
Follow the prompts, reprogram your hardware protection key, yada, yada.
Dave Olufs
Just 4 Measure, Ltd

iMac Pro 3.2GHz Quad, 32GB, OSX 10.13.6, AC-5, 6, 6.5, 7, stopped for a few years--started again with 12 thru 17, 18 or 19 didn't work, then 20, 21, now skipped to 23. Started in 1976 hand-drafting ink on mylar...