Archicad 18 - installation and run error

[Anonymous]

Hi,

I just downloaded archicad 18 - student version, and I got my serial number just fine, but when the installation continues, just at the end, I get an error message "GXMedia.dll not found. File must be available to run the application!" When I try to run the software, I get the same error and then it just exits.
I tried un-installing and re-installing a couple of times, and still the same error.
A little help would be appreciated!
Thanks a lot!

[Karl Ottenstein]

Try disabling your antivirus before installation. Just a guess.

[Anonymous]

I tried installing with antivirus turned off and repairing the installation again with AV off, still the same error.

[Marton Kiss]

Traian wrote:
I tried installing with antivirus turned off and repairing the installation again with AV off, still the same error.

Another trick in addition to disabling the AV would be running the installer in administrative mode:
- disable your AV again
- right click on the ArchiCAD installer
- run as administrator

I hope this helps,
Marton

[Anonymous]

Traian, you are probably using Windows 8 N or KN - these don't have Windows Media Player integrated.

I had the same issue and after installing this Microsoft patch everything was fine:
http://support.microsoft.com/kb/2703761

For Windows 8.1 N use this one:
http://www.microsoft.com/en-us/download/details.aspx?id=40744

[Anonymous]

Thank you tinorange! That was the solution that solved my problem

[Glauco L_cio]

tinorange wrote:
Traian, you are probably using Windows 8 N or KN - these don't have Windows Media Player integrated.

I had the same issue and after installing this Microsoft patch everything was fine:
http://support.microsoft.com/kb/2703761

For Windows 8.1 N use this one:
http://www.microsoft.com/en-us/download/details.aspx?id=40744

Hi guys, do you know any patches for Win Server 2008 R2 with the same problem? I'm having the same issue.
The "GXMedia.dll" was installed correctly, but ArchiCAD doesn't recognize it.

[Anonymous]

I have the same problem... but same step before...

With win 8.1 enterprise, the installer doesn't start... I update the Java, try to run as administrator, in win 7 mode...

Some idea?

[Anonymous]

I have the same issue on a windows 7 laptop. anyone any ideas how to resolve this?

[Anonymous]

Dylan wrote:
I have the same issue on a windows 7 laptop. anyone any ideas how to resolve this?

This one it is:
http://www.microsoft.com/en-US/download/details.aspx?id=16546