Installation & update
About program installation and update, hardware, operating systems, setup, etc.
SOLVED!

BIMcloud not working after MacOS Update 13.2. to 13.3.

Romans
Expert

After the latest Update of MacOS Ventura 13.2. to 13.3. the BIMcloud Server (service) is not starting anymore. 😱

The BIMcloud version is the latest 2023.1
Does anyone have the same issue and maybe a solution?
It is critical because we cannot edit our Teamwork projects.
Any help is appreciated.
Thanks!

Apple iMac Pro with macOS Sonoma, AC 5.0 to 27 INT and GER, all the latest
10 REPLIES 10
SOLEK
Contributor

Hello,

Since yesterday we've had the same problem in the office saving to the BIMCloud Service (SAAS), which we pay for; therefore we do not use regular BIMCloud.

 

I have posted an image of troubleshooting and testing showing the results.

 

Refer to the bottom of the panel describing the issue 'DNS resolve failed'.

 

Can anyone help here providing step by step advice soon on how to resolve this? 

 

As per Roman's post above. 

 

Thanks in Advance.


Screen Shot 2023-03-30 at 2.58.48 PM.png