Free Twinmotion promotion issue

[US]

Hi,

not quite sure if this is the right place to ask, but I have an issue with the promotion for the free Twinmotion software, once I go to https://twinmotion.graphisoft.com/ it says I am ready to download Twinmotion, but the Graphisoft ID is not linked with my Epic Games account, is there any way to redo this connection?

Thank you in advance for any helpful information to this 🙂

[Djordje]

We have managed, by resurrecting the email accounts of the people who have left the company but have used the TM licenses. It looks like once you connect the Graphisoft ID with an Epic account, you cannot disconnect or reassign the license to another account.

In general, Epic is assuming that the user works locally and does not have very robust network and file server support. Example? TM creates a texture folder on the file server in the folder where you have saved the TM file, but lo and behold, it is usually empty, and the textures are in your local drive... "very good" for collaboration and multiple people working on the same file...

Anyway, that ship has sailed, 31st Dec 2021 is behind us... let's see what the future brings!