Installation & update
About program installation and update, hardware, operating systems, setup, etc.

Installing Add-ons

Anonymous
Not applicable
Hello everyone,
new in this forum, 3 yrs user of archicad, new user of add-ons (ALMOST).
Here's the problem. as a student i have downloaded the educational version of AC16 and also the add-ons (i actually just need archiquant), but when i move them into the specific add-on folder, nothing happens in AC (-> in the design menu-design extra) there's no archisuite to select (just truss maker).
if i go in add-on manager, there they are, all of them, but no ida what's going on.
can please someone help me out?
thankss
15 REPLIES 15
TMA_80
Enthusiast
from where did you download the Add-ons ? ( that should be from the my ArchiCAD webpage )

I'm not a mac user but I would suggest a clean re install ....
AC12_20 |Win10_64bit|
Anonymous
Not applicable
Yes, from the MyArchicad webpage

i tried reinstalling everything...same result...
Fabrizio Diodati
Graphisoft Alumni
Graphisoft Alumni
The latest screen shot you posted shows the add-ons installed are not Student versions.
Anyway, contact Cigraph and you will get the needed support.

Friendly
Fabrizio
Fabrizio Diodati
Graphisoft Italy Srl | Via Rossignago 2/A Spinea Venezia 30038 Italy
Anonymous
Not applicable
I emailed them like 5 times in the last 4 weeks, and still no answer. by the way seems strange they are not EDU since on the download page there are just educational products...
Fabrizio Diodati
Graphisoft Alumni
Graphisoft Alumni
You should phone them instead to send e-mail.
Anyway, do the following:
1. Start GSReport application (it's in the same folder where you find ArchiCAD)
2. Wait till it collect all the needed info
3. Click on "Edit"
4. Type a description
5. Click on "Send later"
6. Type a name and choose the desired destination for the report file
7. Send me it

Friendly
Fabrizio Diodati
Graphisoft Italy Srl | Via Rossignago 2/A Spinea Venezia 30038 Italy
Anonymous
Not applicable
Sent!

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