You should phone them instead to send e-mail.
Anyway, do the following:
1. Start GSReport application (it's in the same folder where you find ArchiCAD)
2. Wait till it collect all the needed info
3. Click on "Edit"
4. Type a description
5. Click on "Send later"
6. Type a name and choose the desired destination for the report file
7. Send me it
Friendly
Fabrizio Diodati
Graphisoft Italy Srl | Via Rossignago 2/A Spinea Venezia 30038 Italy