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2024 Technology Preview Program

2024 Technology Preview Program:
Master powerful new features and shape the latest BIM-enabled innovations

Installation & update
About program installation and update, hardware, operating systems, setup, etc.

Issues accessing *.graphisoft.com?

Ebatte
Booster

Anyone else having issues over the past few days accessing anything on Graphisoft's web site including www.graphisoft.com , BIMx.graphisoft.com , etc?

 

Operating system used: Mac Apple Silicon

Eric Batte
Principal, MG Architects
MacBook Pro M1 Max, 64GB
AC 6.5-27
7 REPLIES 7
Karl Ottenstein
Moderator

Could you describe the issues, Eric? I’ve had issues with being redirected to the US site when trying to view other localized sites… and with the button on the US home page for the upcoming Building Together webinar doing nothing…

One of the forum moderators
AC 27 USA and earlier   •   macOS Ventura 13.6.7, MacBook Pro M2 Max 12CPU/30GPU cores, 32GB
Barry Kelly
Moderator

I just tried you link and got server not found.

But this link worked fine ... https://graphisoft.com/

 

Is 'www.' not a thing any more?

 

Barry.

One of the forum moderators.
Versions 6.5 to 27
i7-10700 @ 2.9Ghz, 32GB ram, GeForce RTX 2060 (6GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11

If you click on the link in my message the url is malformed because the comma gets included. Anyway, as I described the site sometimes loads and sometimes doesn’t.

Eric Batte
Principal, MG Architects
MacBook Pro M1 Max, 64GB
AC 6.5-27

I have edited the comma out in your link, and now it does work for me.

 

Barry.

One of the forum moderators.
Versions 6.5 to 27
i7-10700 @ 2.9Ghz, 32GB ram, GeForce RTX 2060 (6GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11
Lingwisyer
Guru

Maybe a bad database at one of your routes? Tried a different computer? See if it works for you over a hotspot / tether? If so, maybe try changing your DNS or cycling your router to get a new external IP.

AC22-23 AUS 7000Help Those Help You - Add a Signature
Self-taught, bend it till it breaksCreating a Thread
Win11 | i9 10850K | 64GB | RX6600 Win10 | R5 2600 | 16GB | GTX1660
Noemi Balogh
Community Admin
Community Admin

We're not familiar with any on-going access issues at the moment (the two things we knew about are Karl's report and the Auto web regeneration havoc  - both are under investigation at the moment). Could you please share a screenshot about what you see?

Also Lingwisyer had some good tips, please check those too.

Noémi Balogh

Community Expert, Admin

Ebatte
Booster

Disregard. It appears that whitelisting certain regions/countries on our network cleared the issue.

Eric Batte
Principal, MG Architects
MacBook Pro M1 Max, 64GB
AC 6.5-27

Setup info provided by author