Issues accessing *.graphisoft.com?
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‎2024-04-18 04:32 PM - last edited on ‎2024-04-19 04:28 AM by Barry Kelly
Anyone else having issues over the past few days accessing anything on Graphisoft's web site including www.graphisoft.com , BIMx.graphisoft.com , etc?
Operating system used: Mac Apple Silicon
Principal, MG Architects
MacBook Pro M1 Max, 64GB
AC 6.5-27
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‎2024-04-18 05:03 PM - edited ‎2024-04-18 05:03 PM
Could you describe the issues, Eric? I’ve had issues with being redirected to the US site when trying to view other localized sites… and with the button on the US home page for the upcoming Building Together webinar doing nothing…
AC 29 USA and earlier • hardware key • macOS Taho 26.1 MacBook Pro M2 Max 12CPU/30GPU cores, 32GB
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‎2024-04-19 03:23 AM
I just tried you link and got server not found.
But this link worked fine ... https://graphisoft.com/
Is 'www.' not a thing any more?
Barry.
Versions 6.5 to 27
i7-10700 @ 2.9Ghz, 32GB ram, GeForce RTX 2060 (6GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11
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‎2024-04-19 04:16 AM
If you click on the link in my message the url is malformed because the comma gets included. Anyway, as I described the site sometimes loads and sometimes doesn’t.
Principal, MG Architects
MacBook Pro M1 Max, 64GB
AC 6.5-27
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‎2024-04-19 04:29 AM
I have edited the comma out in your link, and now it does work for me.
Barry.
Versions 6.5 to 27
i7-10700 @ 2.9Ghz, 32GB ram, GeForce RTX 2060 (6GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11
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‎2024-04-19 08:28 AM - edited ‎2024-04-19 08:29 AM
Maybe a bad database at one of your routes? Tried a different computer? See if it works for you over a hotspot / tether? If so, maybe try changing your DNS or cycling your router to get a new external IP.
| AC22-28 AUS 3110 | Help Those Help You - Add a Signature |
| Self-taught, bend it till it breaks | Creating a Thread |
| Win11 | i9 10850K | 64GB | RX6600 | Win11 | R5 2600 | 16GB | GTX1660 |
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‎2024-04-19 09:31 AM
We're not familiar with any on-going access issues at the moment (the two things we knew about are Karl's report and the Auto web regeneration havoc - both are under investigation at the moment). Could you please share a screenshot about what you see?
Also Lingwisyer had some good tips, please check those too.
Noémi Balogh
Senior Community Expert, Admin
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‎2024-04-23 04:38 PM
Disregard. It appears that whitelisting certain regions/countries on our network cleared the issue.
Principal, MG Architects
MacBook Pro M1 Max, 64GB
AC 6.5-27