I assume Graphisoft does not understand what support is? A Web site is fine for buying a sweater but not for support.
Note that it is incredibly lazy for letting your customers be your support .
Especially with it is a license or other issue. AT this time your phone support is cut off. And can not be reached in the US.
Operating system used: Mac Intel-based sonoma
Eric Milberger, Architect | Master Planner