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Installation & update
About program installation and update, hardware, operating systems, setup, etc.

Logitech Mousewheel Scroll Zoom Problem in AC10?

Anonymous
Not applicable
I am having a terrible time with Scroll ZOom on my Logitech Mice since I started using AC10.
Using Logitech Setpoint 2.60 and Driver.
Scrolls and Pans at the same time, bogs down and software freezes while the pan/ zoom battle it out (10- 20 seconds). If I remove the driver works great.
With the driver installed works great in AC9.

Anyone else?

Considering switching to microsoft mouse as scroll-zoom feature is absolutely unusable for me right now.

Thanks
34 REPLIES 34
Thomas Holm
Enthusiast
Since the Microsoft mouse worked fine, it can't be a Graphisoft issue. I use no manufacturer's drivers for any of these rodents, just the system. It has something to do with this sensitive mouse's interaction with the OSX system drivers, I'm sure. It cannot be Graphisoft because Archcad gets its input from the same system driver as before. And I don't want Logitech's drivers since I have bad experience from it years back. I can live with this issue.
AC4.1-AC26SWE; MacOS13.5.1; MP5,1+MBP16,1
__archiben
Booster
Thomas wrote:
Since the Microsoft mouse worked fine, it can't be a Graphisoft issue.
i don't think it's a GS issue. they might 'pinch' the mouse commands from the system in order to run the zoom/pan functions of archicad, but conflict is more with the mouse drivers i think.

anyways. thomas - i have a logitech mouse working just fine and dandy-o on mac OSX, no 3rd party drivers installed either. maybe it's a faulty scroll wheel: a hardware issue?

~/archiben
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b f [a t ] p l a n b a r c h i t e c t u r e [d o t] n z
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Thomas Holm
Enthusiast
Dunno. It may be that this gaming laser gizmo like overloads the system drivers. My issue isn't identical to Greg's, it zooms just fine with the scroll wheel, it just that if I try to pan (without zooming) with the scroll wheel pressed, it also zooms despite that I don't want it to. My guess comes from the fact that Logitech says that this mouse delivers a lot more data, and faster, than any other. I could of course try loading Logitech's drivers, or USB Overdrive, or use the Setpoint trick you described, but I haven't found time. It's not that big an issue, yet. And as Greg says, the mouse without the gaming weights is very nice, comfortable and light.
Besides, I think even if it IS a hardware problem, it's probably too esoteric to explain to the reseller heavily enough to get a refund... I simply don't bother... call me lazy, and you'd be speaking truth

Edited: -Come to think of it, I'm using the mouse plugged into the keyboard of the outdated hardware in my signature... it's USB 1.1... maybe I should just try to plug it into the USB 2.0 card I have instead. That card should at least be fast enough for any mouse! And it's a fast check. I'll do it tomorrow at work.
AC4.1-AC26SWE; MacOS13.5.1; MP5,1+MBP16,1
Anonymous
Not applicable
I am having the same problem as all the people here. My scroll is set to act as middle button, but it scrolls and zoom at the same time, which is pretty annoying. Works normally only if setpoint is turned off or if I have keypressed control button.
Thomas Holm
Enthusiast
That was a while ago. I should of course have posted a follow-up. Here it is:

This works much better for me in AC11. Still same mouse, but now on a MacBookPro. Sometimes when I just press the scroll wheel to pan, it starts zooming out, but not too fast. I can control it by scroliing at the same time. I guess they've adjusted the sensitivity in AC11.
AC4.1-AC26SWE; MacOS13.5.1; MP5,1+MBP16,1
Anonymous
Not applicable
but it is still annoying, and I can't work like that. I am considering returning my mouse (logitech mx revolution).
Anonymous
Not applicable
It must be a driver issue and has been that way since after the MX700 optical. I have the same problem in my other design software as well. The only solution I found for the MX1000 (BT or not, and might work for others), is to close applications- Open SetPoint Settings- Click My Mouse tab at top- Click Mouse Movement tab on left- Set scrolling size to none- Apply settings and close SetPoint- Launch AC- Once loaded, open SetPoint and change the scroll size to what you want and it will be fixed until you close AC. If you launch an additional application of AC it will still work for the first, but not the second. I would've posted earlier, but just did a search to see if anyone had a permanent solution yet. Hope this temp fix works as well for you guys too.
Anonymous
Not applicable
Can Graphisoft help solve the problem, if it releases an update, that will add an extra option in to archicad, to disable vertical- and horizontal scrollbars in Floor Plan?
I wonder who ever uses scrollbars in Floor Plan? I zoom and pan with my mouse. I don't need the scrollbars. I think that, when mouse driver sees the scrollbars, it automatically starts to scroll document downward or upward (when zooming in or out). If there is an extra option to remove scrollbars, then maybe the zooming problem will be solved (it only zooms, not pans).
What do you think?
Anonymous
Not applicable
Generator, you are correct. This actually is not a software error from Logitech (for once). SetPoint recognizes the scroll bars on start up, so Graphisoft must fix it as other software companies already have now. Even free readers like Adobe have addressed this by adding a dynamic zoom toggle. There is a scroll-zoom button in Archicad that if you toggle that on and off it will fix it until you change views. Also, you'll notice that in a perspective view, all works fine because the scroll bars are locked. I hope they fix this soon, I hate having to restart when I forget to set the scroll lines to none.
Anonymous
Not applicable
With the Logitech 4.40.88 Setpoint drivers on my MX Revolution mouse, the zooming-scrolling problem is less annoying. When zooming, it pans only a little. But before, it was really, really annoying. In my case it still was the problem because of mouse drivers ...