Installation & update
About program installation and update, hardware, operating systems, setup, etc.

Registration issue with AC27

gdford
Advisor

I receive this message when i try to log into AC27. My license manager tool says AC 27 has been registered and all is ok.

gdford_0-1701783865300.png

 

Gary Ford
Self Employed - Modeling, Estimating, Construction
Archicad 12-26
AMD Ryzen 9 5900X 12-Core Processor
3701 Mhz, 12 Core(s), 24 Logical Processor(s)
(RAM) 128 GB
NVIDIA RTX A2000
1 REPLY 1
Noemi Balogh
Community Admin
Community Admin

What is the build number of this Archicad 27? Anything release after Technology Preview shouldn't have this dialog. I suspect it's a Technology Preview version, this is why it can't recognise your license.

Noémi Balogh

Community Expert, Admin